Privacy Policy

This privacy policy explains how we use any personal information we collect.

Collecting personal data

We collect and store information from our client’s contact persons and vendors. We typically collect details such as name, phone number, email address, company worked for, gender and job title when you request a quote or information on our services. We collect this information when you contact us through our website or request a quote by email or phone. We collect information regarding work experience and education of our vendors. We also collect and store communications between you and us that are relevant to the services provided.

Legal basis of processing

We process this data on a contractual basis, where this data is necessary to fulfil either contractual or commercial obligations relating to the business.

Purpose of collecting and processing personal data

We collect information about you to process your request or your order and to contact you about other services we offer, or to consider/select you as a vendor for our language services. We will not share your personal information with any third party, other than for the purpose of processing translatable content that you have assigned to us.

When relevant we also store translated content (along with the original content) in bilingual databases for better consistency, faster translations and to be able to offer you lower prices in future translation projects.


We may send you information about our products and services if we feel you might be interested to know about our services. You have the right to stop us from contacting you for marketing purposes.

Access to your information and correction

You have the right to request the information that we hold about you and you have the right to update, correct or delete this information.

Transfer of data outside the EU (for EU citizens)

Translation into certain languages may require sending the translatable content to subcontractors in countries outside the EU. By providing your content to us, you agree to this transfer, storing or processing. We take all reasonable steps to ensure this data is transferred safely and securely to fulfil the translation project.

Security measures

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have developed physical, electronic and managerial procedures to safeguard and secure the information we collect and store.


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By submitting your personal data to us through any of the channels listed above, you consent to this privacy policy.

Contact us

If you have questions or requests regarding the processing of your personal data, or require additional information, please contact: [email protected].