Quality Policy
Our commitment to quality and reliable service


Quality first

At Muuz translations we put quality first. Our quality translation services are provided thanks to our reliable team of attentive project managers, high-class specialist translators, proofreaders, terminologists and file engineers who are committed to excellence and client satisfaction. Our team’s power is generated by years of experience in translation business, high level of expertise in vast range of industries and domains, inherent attentiveness to details, as well as unstoppable curiosity.

We are a team of healthy perfectionists, we challenge ourselves by setting high goals and standards, we learn from failure. We are keen on innovation and challenge our minds to always look for better ways, more efficient approaches and faster solutions. Our greatest reward is to see how our clients can benefit from our dynamic team and linguistic services to reach their goals and succeed in spreading their message throughout the world.

Reliable translation service providing high quality translations

Quality assurance procedures for accurate translations

Our ultimate goal - flawlessness

The aim of our quality policy is to provide high quality translation service to our clients to see them succeed in reaching their international target audience. Our quality goals are reached through the following activities:

  • Careful evaluation and testing of professional linguists before they become core of our team

  • Development of strict translation process workflows
  • Selection of suitable qualified team of project manager and linguists that fully matches requirements of client’s specific request
  • Allocation of loyal team of linguists for our regular clients
  • Extensive use of translation software and content management systems
  • Efficient use of customized quality assurance tools
  • Continuous monitoring of client satisfaction
  • Provision of lifelong learning, training and skills development
  • Regular risk evaluation and optimization of workflows according to trends and developments in translation market

Advanced technology power

Everyday use of translation software (so called CAT tools) and content management systems ensures more consistent translation results, faster delivery times and helps eliminate possible errors.

Even the most attentive human eye is not able to catch all minor errors, therefore in addition to all regular human quality assurance checks we are employing powerful quality assurance tools with customized quality checks for completeness, consistency, numbers, terminology etc., to make sure that the translations are flawless.

Efficient translation process with advanced translation technology